What we sell
Intepra develops original digital software and media. Any future direct listing will identify the product, price, included files or license, compatibility, and delivery method before payment. This website currently does not collect payments or accept preorders.
Digital delivery
When a direct digital product is available for purchase, the listing and checkout will explain how to obtain it. Downloads and any applicable license information are supplied through the purchase confirmation and receipt. For software, retain your receipt and download a build compatible with your device.
If you pay but do not receive access, contact quadiermackey@gmail.com with your order number and purchase email. We will investigate verified delivery failures. Do not place a second order to fix a missing receipt.
Opus direct-purchase refunds
For a paid Opus desktop license purchased directly from Intepra, you may request a refund within 14 calendar days after purchase. Email your order number, purchase date, and reason. We may ask you to confirm that you have stopped using the refunded license.
We aim to decide a complete request within five business days. Approved refunds return to the original payment method when supported. Bank and processor posting times are outside our control.
Duplicate, unauthorized, or failed charges
Report a duplicate charge, unauthorized charge, or license-delivery failure as soon as possible. We will correct a verified duplicate or failed delivery regardless of the ordinary request format.
Storefront and third-party purchases
For marketplace, app-store, reseller, or payment-platform purchases, use the seller's refund process where required. The seller's rules may control that transaction. Intepra can provide product information or reasonable confirmation for your request.
If a transaction is processed by Lemon Squeezy, its terms and applicable refund authority also apply. A link to a checkout does not mean this website itself collects payment information.
Defects and consumer rights
Tell support your software version, operating-system version, expected behavior, actual behavior, and reproduction steps. Do not send confidential project files unless requested and you choose to share them.
This policy does not limit nonwaivable consumer rights, including any applicable right to repair, replacement, price reduction, withdrawal, or refund for defective digital content.
Development projects and music links
SwayBall and Harb City 2275 are not available for purchase here. Streaming and purchases made on music platforms are handled under those platforms' terms.
Contact
Intepra Co · Philadelphia, Pennsylvania, USA
quadiermackey@gmail.com